Fleks is a pioneering car subscription company in Norway, redefining the traditional concept of car ownership by offering flexible, hassle-free subscription services.

The challenge was to enhance operational efficiency and decision-making at Fleks through the development of comprehensive dashboards tracking key performance indicators (KPIs) internally. These dashboards provided insightful analytics, enabling stakeholders to monitor crucial metrics such as new sales, cancellations, and total active cars on a daily basis.

Additionally, a key focus was to increase transparency within the customer service team by visualizing workload distribution, empowering team members to manage hectic periods more effectively. Moreover, the project aimed to introduce new visual elements tailored to the specific purposes and functions, enhancing usability and clarity for all stakeholders within the company.